
Jennifer Pack is the Vice President of Risk Management at Hyatt Hotels Corporation. With more than 1100 hotel, all-inclusive, and wellness resort properties in 70 countries across six continent, Hyatt strives to be the preferred choice for its guests, associates and owners. Jennifer has responsibilities for all aspects of Hyatt’s global insurance program, health, safety and security, workers compensation, and claims management functions. The Risk Management team includes 14 individuals in the U.S and 4 outside the USA, with another 60+ individuals supporting the team worldwide, reporting to the SVP Finance & Treasurer. Jennifer partners with a global team to support crisis management, and Board level Enterprise Risk Management reporting functions. She manages an Arizona based Captive Insurance Company for Hyatt and is the president of this entity, Xenia Assurance Company. Jennifer has been with Hyatt for 14 years and in addition to having a role in the Risk Management Department, she has held roles Finance and Internal Audit. Prior to joining Hyatt in 2007, Jennifer was an external auditor with PricewaterhouseCoopers for 6 years. She primarily audited public insurance companies. Jennifer graduated from University of Wisconsin –Madison in 2000 with majors in Accounting, Human Resources and Management. She is a Certified Public Accountant (inactive) and has obtained her Associates in Risk Management (ARM). Married with 1 child, she works and resides in the Chicagoland area.